BoxWave Reviews
BoxWave Customer Reviews (12)
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BoxWave Customer’s Q&A
BoxWave FAQs
How can I contact BoxWave customer service?
You can contact BoxWave Corporation at their physical address: 11410 NE 124th St, Kirkland, WA, 98034. Their phone number is (425) 828-6648. They operate from Monday to Friday, 10:00am - 5:00pm (Pacific Standard Time). Additionally, you can reach out to them through the online form on their website. They aim to respond to your email within 24-48 hours. Weekend or holiday inquiries will be answered on the following business day.
What is BoxWave?
BoxWave is a company that specializes in the online sales of handheld device peripherals. They offer a wide range of products for more than 45,350 devices including popular smartphones, tablets, eReaders, laptops, cameras, camcorders, and GPS devices. Their product line includes innovative accessories like iPad accessories, iPhone cases, Kindle cases, Blackberry cases, Treo cases, HTC cases, batteries, chargers, and more. They also offer a variety of other products such as screen protectors, cases and covers, cables, batteries, keyboards, stylus, audio and music accessories, car chargers, power banks, travel chargers, car mounts, stands and mounts, gaming gear, and smart gadgets. BoxWave has been recognized and featured by industry leaders on numerous occasions for their award-winning accessories.
About boxwave.com Popular Products and Services?
BoxWave is a well-known source for innovative accessories for handheld devices. Their product range includes Accessories for iPhone, Blackberry, Treo, iPod, PDA, PSP, Zune and more. Some of their popular products and services include Adapters, Cryptocurrency Products, Screen Protectors, Touchpad Protectors, Cases and Covers, Cables, Batteries, Keyboards, Stylus, Audio and Music, Holsters, Kitchenware, Phone Grip, Plug Adapters, Car Chargers, Power Banks, Travel Chargers, Car Mounts, Stands and Mounts, Gaming Gear, Straps, Smart Gadgets, and Special Bundles. They also offer accessories for a wide range of devices including various models of Amazon, Apple, BlackBerry, Garmin, Google, HTC, Huawei, LG, Microsoft, Motorola, Nokia, OnePlus, Oppo, Samsung, Sony, and Xiaomi. BoxWave also offers special bundles like miniSync Bundles, DirectSync Bundles, FlexiSkin Bundles, International Charger Bundles, and Airplane Charging Bundles for greater savings. They have a feature called Easy Finder to help customers find products for their handheld easily. They also offer new products like the Apple iPhone 13 Pro Max RocketPack Case and the Apple iPhone 13 mini RocketPack Case.
How can I contact BoxWave customer service?
You can contact BoxWave Corporation at their physical address: 11410 NE 124th St, Kirkland, WA, 98034. Their operational hours are Monday to Friday from 10:00am to 5:00pm (Pacific Standard Time). You can also reach them by phone at (425) 828-6648. Additionally, they have an online contact form on their website where you can fill out your information and they will respond to your email within 24-48 hours. Please note that weekend or holiday inquiries will be answered on the following business day.
About boxwave.com Payment Method?
BoxWave.com accepts various payment methods. Customers can use credit/debit cards for their transactions. If customers feel uncomfortable submitting their credit card information on the Web, they can place their order by fax or by postal mail. In addition to credit/debit cards, BoxWave also accepts money orders, corporate checks, PayPal payments, and wire transfers. For any of these options, customers need to fill out a BoxWave order form and send it to customer service via email, FAX, or mail so an invoice can be set up for them.
How long does it take to receive my order from BoxWave.com?
Orders from BoxWave.com are processed Monday through Friday. If you place an order on the weekends or holidays, it will be processed on the following business day. However, the exact delivery time may vary depending on the shipping method and your location. For more specific information, you may want to check the status of your order on their website or contact their customer service directly. Please note that for a limited time, BoxWave.com is offering free Standard shipping for orders over $25.
boxwave.com Return Policy?
BoxWave has a Return Policy and a Shipping Policy.
For their Return Policy, they have an extended holiday return policy for gift purchases placed between November 18 and December 24. These purchases may be returned through January 31 of the following year. It is mandatory to have a Return Merchandise Authorization number (RMA #) to return a product to BoxWave Corporation. You can acquire an RMA number from BoxWave Customer Service. If you are returning a product, it is necessary to return each individual accessory that came with the product. They also have a return policy on bundle purchases. The time it takes for a refund/credit to appear on your credit/debit card and for BoxWave to process an RMA is not specified.
As for their Shipping Policy, your order will be shipped once it has been processed. They do ship outside of the United States. The delivery date of your order depends on the shipping courier used. Saturday delivery can be requested. Tracking information will be provided for your order. There is no update to tracking information specified. Signature confirmation may be required for your delivery. Orders cannot be picked up from their office and they do not have any physical retail stores. The shipping and handling charge depends on the value and weight of your order and the shipping method you choose. You can calculate the exact shipping cost of an order using their shopping cart. The shipping and handling charge can be reviewed before placing an order. They do not specify where they are shipping their products from.